BIC Dental Revenue Operations

Every Claim Submitted.
Every Dollar Accounted For.
Zero Oversight Required.

We manage your insurance and patient billing from start to finish, so your cash flow reflects your production, and your team can focus on the patients in front of them.

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If you’re producing it, you deserve to be collecting it.

Every account touched, every gap identified, and a clear financial baseline established in 30-60 days so you know exactly where you stand and how we will close the gaps.
25-40+ Hours back to your team every week so they can spend it on patients, treatment conversations, and revenue-producing work that moves your practice forward.
We aim to increase and maintain your collection rate to 98% or higher across active clients.
$10,000,000+ In insurance and patient revenue managed — and every dollar of it earned by practices that simply needed someone to own the follow-through.

You can have a successful practice and the peace of mind to match it.

But when production and deposits don’t line up, the cash flow gap becomes hard to ignore.

And it's up to you to ask the questions and do the follow-up somewhere in between patients, meetings, paperwork, and your life outside the practice.

Revenue management was never meant to live in the margins, waiting for spare time.

When it becomes someone’s sole responsibility, it’s handled with the focus and consistency that protects the long-term value of the practice you’re building.

Imagine what it would feel like to…

Open your reports without feeling a knot in your stomach.

Know the claims were followed through, and the deposits reflect the work.

Close the office at the end of the day and know someone has your back.

Finally, have clarity, peace of mind, and cash flow that matches production.

These are the results our clients regularly feel.

And as your practice grows, so does the protection. Because the goal isn't just recovering what's been lost,

We protect the future you're building.

Hi, I’m Taylor Michels.

Founder and CEO of BIC Dental Revenue Operations.

I’ve spent over 10 years inside dental insurance and billing. I’ve walked into practices with $500,000+ in unworked claims and aging and brought those numbers back under control.

The practices we work with typically sustain a 98%+ collection rate long after cleanup is complete, reduce accounts receivable by 15–25% within the first 90 days, and recover $50,000+ in revenue that was previously sitting untouched.

After a decade in this industry, I know this to be true: most practices are working for free a percentage of every single day. They could work 15% less and not lose a dollar of income, because their collections are lagging that much.

The problem is never production. It’s follow-through.

The dental owners we serve are building practices that outlast them. And that requires a revenue cycle that scales with every bit of growth they generate.

So instead of hiring and training another employee, you get a team of experts who recognize patterns, close gaps, and ensure your revenue supports your next move — whether that’s growth, expansion, or a future sale.

Our clients often tell us they wish they’d done this 5, 10, or even 20 years sooner.

We’d be honored to support your practice, too.

“The BEST business decision
‍ ‍I have made!”

“Before working with Taylor, we had no follow-up system, and payments were not being made. Now, my collections are 95-98%, and my team has saved the time needed for billing and entering payments, focusing on scheduling and improving the patient experience. A win for me is closing the office every day and knowing that Taylor has my back, with timely DAILY billing and collections.

This is the best business decision I have ever made for my practice. My collections and billings are in good hands, and I’m not relying on any of my team members for that.”

— Dr. Fadi Samman, Fort Dental Center

Here’s how we get you more predictable cash flow.

We review your production, collections, and aging together. You’ll see exactly where revenue is stalling, and we’ll determine whether we’re the right fit for your practice.

01.

Schedule a revenue clarity call.

Correct the gaps & establish your baseline.

02.

Every outstanding account is touched within the first 30-60 days. Claims are pursued, aging is reduced, and a clear financial baseline is established so you know exactly where your numbers stand.

Sustain strong collections as you grow.

03.

With the foundation in place, collections stay aligned with production as you grow. Revenue becomes dependable, reporting is clear, and your practice is positioned to move forward without billing holding you back.

Our done-for-you partnership services.

The goal is stability, so production consistently turns into realized revenue, allowing you to reinvest, scale, and strengthen the business over time.

Minimum 6-Month Foundational Engagement
Our signature revenue cycle partnership for private dental practices that are ready for full oversight, structural alignment, and measurable improvement.
This is end-to-end revenue management designed to ensure your collections scale with your production.
Minimum 12 Month Engagement
For private dental practices ready to move beyond stabilization and fully align their revenue infrastructure from the front desk through final deposit.
This is for owners who want proactive front and backend systems in place that they don’t have to manage.